How do I book a hotel?
Simply browse our hotel listings, select your dates, choose your room type, and follow the booking process. You'll receive a confirmation email with all details.
Can I cancel my booking?
Yes, you can cancel your booking through the app or by contacting our support team. Cancellation policies vary by hotel and are clearly displayed during booking.
How do I use the currency converter?
The currency converter shows real-time exchange rates. Simply enter the amount you want to convert and select your currencies. Rates are updated automatically.
Why can't I see nearby attractions?
Make sure location services are enabled in your device settings. The app needs location permission to show nearby attractions, hotels, and restaurants.
How do I change my language?
Go to Settings > Language and select your preferred language. The app supports English and Arabic with full RTL support.
Is my payment information secure?
Yes, all payment information is encrypted and processed securely. We use industry-standard security measures to protect your data.
App crashes or freezes
Try closing and reopening the app. If the issue persists, restart your device or reinstall the app. Contact support if problems continue.
Can't receive notifications
Check your device notification settings for VisitSham. Make sure notifications are enabled in both the app and device settings.
Login problems
Ensure you're using the correct email/phone and password. Try resetting your password or contact support for assistance.
We value your feedback! If you have suggestions for improving VisitSham or want to report a bug, please contact us at feedback@visitsham.com. Your input helps us make the app better for everyone.